Case Studies
Case Studies
Examples of how AI can unlock measurable value across growth, operations, risk, claims and decision-making.
Featured Case Study
Unlocking the Next Phase of Growth for an Insurance Group
How AI can accelerate efficiency, insight and competitive advantage across an insurance, claims and risk management business.
Executive summary
A strong operational foundation, ready for AI
A technology-enabled insurance group with leadership across insurance, risk management, claims and captive solutions had a strong operational foundation. The next opportunity was to unlock more intelligence, automation and insight from the data and systems already in place.
Opportunity areas
Opportunity 01
Underwriting Intelligence
- Consolidate internal and external data
- AI-driven risk scoring
- Smarter portfolio insights
- Faster, more consistent underwriting decisions
Potential impact
10–20% faster underwriting preparation time
Opportunity 02
Claims Triage & Investigation
- AI-powered claim categorisation
- Severity assessment
- Document summarisation
- Fraud indicators and risk detection
Potential impact
20–30% reduction in administrative workload
Opportunity 03
Broker & Client Experience
- AI assistants for enquiries
- Policy and claims guidance
- Instant information retrieval
- Improved response times and satisfaction
Potential impact
25–40% reduction in repetitive enquiries
Opportunity 04
Executive Intelligence
- Real-time performance dashboards
- Automated insights
- Trend and anomaly detection
- Data-driven decisions
Potential impact
Improved decision speed and visibility
Opportunity 05
Operational Excellence
- Process automation
- Document processing
- Workflow optimisation
- Reduced manual tasks and errors
Potential impact
30–50% improvement in operational efficiency
Value summary
£500k – £1.5m+
Potential annual value creation
20–30%
Productivity increase
30–50%
Administrative work reduction
40%+
Document & proposal production
Note: This case study is illustrative of the type of opportunity assessment TTG Consulting provides. Actual outcomes depend on business context, data, systems and implementation.